By making a purchase from Ekua Essentials, you agree to our Refund and Returns Policy.
We do NOT accept returns, exchanges, or cancellations.
ALL SALES ARE NON-REFUNDABLE! Please make sure your address is correct before your order is shipped out. Ekua Essentials is not responsible if your package is lost during transit. Claims can be filed with USPS for lost or missing package.
EXCEPTIONS
Damaged or incorrect product
Please inspect your order upon receipt and contact us immediately if the item is damaged or if you receive the wrong item so that we can evaluate the issue and correct it.
If you have any questions, please reach out to us at [email protected].
